For us at TELCAVOIP INTERNATIONAL, the privacy of our customers is a pivotal and essential point.
For this you can be absolutely sure that we operate in full compliance with the
European regulation UE 2016/679


1.1 TELCAVOIP INTERNATIONAL EU is committed to protecting the privacy of users of our site; this legislation provides details on the collection, use and protection of personal information we receive from site visitors.

1.2 TELCAVOIP INTERNATIONAL EU is committed to protecting all data it collects regarding our customers and site visitors. By entering our website and using our services, you consent to the use of cookies as required by the terms of this legislation.

Data collection

2.1 While using our website, we may ask you to provide us with information that can be used to contact or identify you. TELCAVOIP INTERNATIONAL EU collects the minimum amount of personal information necessary to improve our site and the service we provide.

2.2 We may automatically collect, store and use the following types of personal information:

(a) information about your computer and your visits to this site (including IP address, browser type / version and pages visited);

(b) information you provide when registering on our site or subscribing to our notifications (including your name and email address)

(c) information relating to the use of our services or other transactions initiated through our site (including billing address and credit card details); is

(d) information that you choose to send or send through personal communication.

Data usage

3.1 The personal information collected through our site will be used specifically for the purposes described in this legislation.

3.2 We may use your personal information to:

(a) customize our website for you;

(b) enable the use of our site services;

(c) send notifications, statements and other communications relating to our business;

(d) provide third parties with non-identifiable statistical information about our users;

(e) prevent fraud and keep our site secure e

(f) verify compliance with the Terms of Use of our site.

3.3 Privacy settings can be controlled to limit tracking of online behavior.

Disclosure of data

4.1 We may disclose your personal information only for the reasons set out in this policy. 4.2 We may disclose your personal information:

(a) when required by law;

(b) to exercise or defend our legal rights; is

(c) except in the cases indicated in this policy, we will not disclose your information to third parties

5.1 Our data retention procedures are designed to ensure compliance with our legal obligations regarding the storage and deletion of personal information.

5.2 The personal information we process for any reason will not be kept longer than is necessary for those purposes.

5.3 We will keep documents containing personal data:

(a) when required by law; is

(b) to exercise or defend our legal rights.

Data security

6.1 The transmission of information over the Internet is never 100% secure.

6.2 We will take reasonable steps to prevent the loss or misuse of your personal information (e.g. SSL certificates).


7.1 We may change or update this policy periodically by posting a new version on our site. 7.2 We will notify you of the changes made to this policy.


8.1 We may store cookies on your browser when you visit the pages of our site.

8.2 If you block cookies, you may not be able to use all the features of our website.

Third Party Websites

9.1 Our site may include links to third party websites that are not governed by this Privacy Policy.

9.2 You should read the Privacy Policy of each website you visit.


10.1 You can contact us:

(a) using the appropriate form;

(b) by post to the address

20-22 Wenlock Road

N1 7GU London, United Kingdom;

(c) by telephone at the numbers: ITA: +39 0427 881500 | UK: +44 203 8070987 | PL +48 91 4258040;

(d) by email at

Contact us